Case Studies
From fashion boutiques in Lagos to wholesale suppliers in Onitsha. See how businesses like yours can use Vayva to transform their operations.
Note: These are illustrative case studies based on typical merchant scenarios. Names, business names, and specific figures are fictional.
Chidinma ran a womenswear boutique processing all orders manually through WhatsApp. Every customer message meant checking stock physically, generating payment links manually, and updating a spreadsheet. The process took 10-15 minutes per order across 15-20 daily orders. Orders were lost. Customers got tired of waiting.
Vayva AI Sales Agent now captures WhatsApp orders automatically. AI identifies products, checks inventory, calculates totals, and sends payment links — all without Chidinma touching anything. Inventory updates in real time.
Order processing dropped from 10-15 minutes to under 30 seconds. Saved 20 hours per week. Monthly software costs went from N78,000 to N25,000.
Processing Time
10min → 30s
Weekly Saved
20 hrs
Monthly Cost
₦78K → ₦25K
Savings
68%
Emeka supplies electronics to retailers across the Southeast. Every order meant manually typing customer details into a spreadsheet. His assistant spent 3 hours every evening updating records. Inventory tracking was a separate manual process. Customer inquiries about stock required checking the warehouse physically.
Vayva's real-time inventory syncs with every sale. Purchase orders are generated automatically when stock hits minimum thresholds. WhatsApp orders are captured by AI and forwarded to the fulfilment team.
Cut administrative work by 25 hours per week. Zero stockouts in 4 months. Revenue up 40% from faster order processing.
Weekly Saved
25 hrs
Stockouts
0 in 4mo
Revenue
+40%
Processing
Faster
Funke ran a popular home catering business entirely through WhatsApp. Orders came in as voice notes and text messages throughout the day. She wrote everything in a notebook. Payments were chased manually. She was working 14-hour days and still losing orders.
Vayva's AI Sales Agent handles all incoming orders on WhatsApp. Customers browse the menu, place orders, and pay — all in chat. The kitchen display system prints orders automatically. Vayva Wallet processes payments instantly.
Doubled daily orders without hiring extra staff. Payment reconciliation time went from 1 hour to zero. Revenue grew by 120% in 3 months.
Daily Orders
2x
Reconciliation
1hr → 0
Revenue
+120%
Timeline
3mo
Olu sells phones, laptops, and accessories. He was using three different platforms: WhatsApp for sales, a separate POS for payments, and spreadsheets for inventory. Nothing talked to each other. He often sold items he didn't have in stock. Multiple chargebacks from fake transfers.
Vayva unified everything. WhatsApp orders with automatic payment verification. Real-time inventory that updates with every sale. AI detects fake transfers by confirming payments before order fulfilment.
Chargebacks dropped to zero. Inventory accuracy went from 60% to 99%. Monthly revenue increased by 85%.
Chargebacks
0
Inventory
60% → 99%
Revenue
+85%
Period
Monthly
Start with a 14-day free trial on Starter. No credit card required.