WhatsApp Commerce · Sell in Chat
Share your catalogue, collect payments, and get AI-powered business insights — all inside WhatsApp. No app to download. No website needed. Meet your customers where they already are.
Watch AI transform a WhatsApp message into a structured order in seconds
Four steps to automate your WhatsApp commerce
Customer sends order via WhatsApp chat - voice note, text, or photo
AI reads message, extracts products, quantities, and variants automatically
Customer receives payment link in chat - card, transfer, or USSD
Payment confirmed, inventory updated, delivery tracking starts automatically
Customer sends order via WhatsApp chat - voice note, text, or photo
AI reads message, extracts products, quantities, and variants automatically
Customer receives payment link in chat - card, transfer, or USSD
Payment confirmed, inventory updated, delivery tracking starts automatically
How it works
Send your entire product catalogue directly in WhatsApp chat. Customers browse and order without leaving the app.
Vayva AI reads WhatsApp messages and converts them into structured orders automatically. No manual entry needed.
Generate payment links inside the conversation. Customers tap and pay without leaving WhatsApp.
Order confirmations, receipts, and delivery updates sent automatically via WhatsApp. Customers stay informed without you lifting a finger.
Set if/then rules for automated responses. Follow up on abandoned carts. Answer FAQs without typing every reply.
Share live delivery updates through WhatsApp. Customers see when their order is packed, picked up, and on its way.
Merchant stories
“My customers place orders on WhatsApp every day. Before Vayva, I was copying each order into a spreadsheet. Now the AI captures everything from the chat and inventory updates itself.”
“About 70% of my orders come through WhatsApp. Vayva AI reads the messages, creates the order, and sends a payment link. I do not type anything anymore.”
Connect your WhatsApp Business account to Vayva. Share your product catalogue in chats or status updates. Customers place orders directly in WhatsApp, and AI captures their details automatically. Payments are collected via Vayva Wallet payment link sent in the chat.
No. Your customers interact with you entirely within WhatsApp — the app they already use every day. They can browse products, place orders, make payments, and track delivery without downloading anything new.
Yes. Vayva uses WhatsApp Business API to automate order confirmations, payment receipts, delivery updates, abandoned cart reminders, and marketing broadcasts. All automated messages feel personal because AI personalizes them based on customer history.
Yes. When a customer orders via WhatsApp, inventory is automatically deducted across all channels — WhatsApp, your online store, POS, and Instagram. You never oversell because stock levels are always synchronized in real-time.
Vayva includes WhatsApp commerce in all plans starting from ₦25,000/month. WhatsApp conversation charges apply at Meta's standard rates, but Vayva's AI optimizes message templates to minimize costs while maximizing conversions.
Set up WhatsApp commerce in minutes. All plans include it. First month free.