Last Updated: May 22, 2026
Vayva Technologies Ltd Copyright & DMCA Policy
Vayva Technologies Ltd (BN9089966), 19 Princess Bola Kazem, Shangisha, Lagos, Nigeria, respects the intellectual property rights of others and expects all users of the Vayva Platform to do the same. This Copyright Policy outlines the procedures for reporting and resolving copyright infringement claims in accordance with the Nigerian Copyright Act (Cap C28, Laws of the Federation of Nigeria 2004), the US Digital Millennium Copyright Act (DMCA), and our Terms of Service.
If you believe that content hosted on the Vayva Platform infringes your copyright, you may submit a written takedown notice to our designated copyright agent at legal@vayva.ng. The notice must include: a physical or electronic signature of the copyright owner or authorized representative; identification of the copyrighted work claimed to be infringed; sufficient detail to identify the infringing material, including the URL or product listing ID; your full name, address, telephone number, and email address; a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
Upon receipt of a valid takedown notice, Vayva will: acknowledge receipt within 3 business days; review the notice for completeness and validity; remove or disable access to the allegedly infringing content within 7 business days if the notice is valid; notify the alleged infringer of the removal; and provide the complaining party with confirmation of action taken.
If you believe your content was removed due to a mistake or misidentification, you may submit a counter-notification to legal@vayva.ng including: your physical or electronic signature; identification of the removed material and its location before removal; a statement under penalty of perjury that the material was removed by mistake or misidentification; your name, address, telephone number, and email; and a statement consenting to the jurisdiction of the Federal High Court of Nigeria for resolution of disputes. Upon receipt of a valid counter-notification, Vayva will restore the removed content within 14 business days unless the copyright owner provides evidence of legal action.
Vayva maintains a strict repeat infringer policy. Merchants or users who receive three (3) or more valid copyright infringement complaints will have their accounts permanently terminated. Termination for repeat infringement is final and not subject to appeal through the standard process.
Vayva claims safe harbor protections under the Nigerian Copyright Act and the DMCA. Vayva does not exercise editorial control over merchant-generated content and acts as a passive conduit for information. Upon receiving actual knowledge of infringement, Vayva acts expeditiously to remove or disable access to the infringing material. Vayva does not initiate the transmission of merchant content, select the recipients of the material, or modify the content. The mere fact that Vayva hosts or displays merchant content does not constitute endorsement or acceptance of that content. Vayva's safe harbor claim extends to all content generated, uploaded, or managed by merchants and their authorized users.
Merchants shall indemnify, defend, and hold harmless Vayva from all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and settlement amounts) arising from: any intellectual property infringement claim related to content uploaded, published, or distributed by the merchant; the merchant's use of third-party trademarks, copyrighted materials, or other intellectual property without proper authorization; and any DMCA counter-notification submitted by the merchant that results in legal proceedings. This indemnification obligation survives account termination.
Vayva shall not be liable to any merchant or third party for damages arising from: the removal or disabling of access to content in response to a takedown notice; the failure to remove content despite receiving a takedown notice; any errors in the takedown or counter-notification process; or any business losses resulting from content removal. Vayva acts in good faith and relies on the accuracy of takedown notices and counter-notifications submitted by third parties and merchants.
Submitting false or fraudulent copyright infringement claims may result in liability under applicable law, including Section 512(f) of the DMCA. Vayva reserves the right to reject takedown notices that appear to be fraudulent, frivolous, or submitted in bad faith. Vayva may also take action against users who repeatedly submit abusive takedown requests, including account suspension.
This policy applies to copyright claims. Trademark infringement should be reported separately to legal@vayva.ng with similar detail as required for copyright claims.
Copyright Agent: legal@vayva.ng | Phone: +234 913 700 0140 | Address: Vayva Technologies Ltd, 19 Princess Bola Kazem, Shangisha, Lagos, Nigeria.